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Samsung Galaxy Note 7 Recall: Company Urges Consumers to Stop Using Smartphone

An employee poses for photographs with Samsung Electronics' Galaxy Note 7 new smartphone at its store in Seoul

Samsung Electronics is urging consumers worldwide to stop using Galaxy Note 7 smartphones immediately and exchange them as soon as possible, as more reports of the phones catching fire emerged even after thecompany’s global recall.


The call from the South Korean company, the world’s largest smartphone maker, comes after US authorities urged users to switch the Galaxy Note 7 off and not to use or charge it during a flight. Several airlines around the world asked travelers not switch on the jumbo smartphone or put it in checked baggage, with some carriers banning the phone on flights.

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