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Airtel Upgrades Over 9,000 Network Sites Under Open Network

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Bharti Airtel has said its Open Network initiative, which offers network information to customers and seeks their feedback for improvement, has led to up gradation of over 9,000 sites and optimization of over 30,000 existing ones.

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Under the initiative, customers can see network coverage and signal strength at any location across India through a color-coded interface that shows if coverage is excellent, good, moderate or non-existent. Airtel received feedback from customers across multiple touch points – Open Network portal, myAirtel app, Airtel Call Centre and Airtel Stores.

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